Terms & Conditions

1. Introduction

Welcome to HIR Industries. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

2. Use of Website

• You must be at least 18 years old to use this website and place orders
• You agree to provide accurate, current, and complete information when using our website
• You agree not to misuse the website or help anyone else do so
• You are responsible for keeping your access credentials secure
• You may not use our website for any illegal or unauthorized purpose

3. Product Information

We strive to provide accurate product descriptions, specifications, and images. However, we do not warrant that product descriptions, pricing, or other content on our website is accurate, complete, reliable, current, or error-free. Colors and measurements may vary slightly from images shown. Technical specifications are subject to change without notice. Please verify product details with our team before making critical purchasing decisions.

4. Pricing and Payment

• All prices are listed in Indian Rupees (INR) unless otherwise specified
• Prices are subject to change without notice
• We reserve the right to refuse or cancel any order at any time
• Payment terms will be communicated at the time of order confirmation
• All applicable taxes and duties are the responsibility of the buyer

5. Shipping and Delivery

Delivery timelines and shipping costs will be communicated at the time of order confirmation. HIR Industries will make reasonable efforts to meet agreed delivery schedules but is not liable for delays caused by circumstances beyond our control, including but not limited to natural disasters, transportation issues, or material shortages. Risk of loss and title pass to the buyer upon delivery.

6. Returns and Refunds

• Products must be inspected upon delivery. Damages or defects must be reported within 48 hours
• Returns are accepted only for manufacturing defects or incorrect products shipped
• Custom orders, special mixes, or products used on site are not eligible for return
• Return shipping costs may apply as per company policy
• Refunds will be processed within 7-14 business days after return approval

7. Intellectual Property.

All content on this website, including text, graphics, logos, images, product names, and technical data, is the property of HIR Industries or its licensors and is protected by Indian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, HIR Industries shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of our website or products. Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

9. Warranty and Technical Support

Our products come with a limited warranty against manufacturing defects. Warranty terms vary by product and will be communicated at the time of purchase. Technical support and application guidance are provided as a service but do not constitute a warranty. Proper surface preparation, mixing, application, and curing as per product guidelines are the responsibility of the applicator.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Sabarkantha, Gujarat, India.

11. Changes to Terms

HIR Industries reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any such changes constitutes your acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at HIR Industries, C/O Gauri ceramics compound, opp sahkari jin, on National Highway 48, Kanknol, Himatnagar, Sabarkantha, Gujarat-383001-INDIA. Phone: 18005722779